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promotions call us on:

+27 21 554 2371 or +27 60 825 9680


BlaauwVillage Guest House

Privacy Policy


    Last Updated: December 2019

    This Privacy Notice explains the types of personal information we collect and how we use, disclose and protect that information.

    What does this Privacy Notice apply to?


    This Privacy Notice applies to personal information collected by the BlaauwVillage website in connection with the services we offer. This includes information collected through our social media links, direct marketing campaigns, and online through our websites, applications and branded pages on third party platforms and applications accessed or used through such websites or third party platforms (“booking sites”).


    This Privacy Notice also applies to targeted BlaauwVillage content, including offers and advertisements for BlaauwVillage products and services, which we (or a service provider acting on our behalf) may send to you on third party websites (social media), platforms and applications (“Third Party Sites”) based on your Site Usage Information (as defined below). These Third Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Third Party Sites.


    This Privacy Notice is hereby incorporated into and forms part of the terms and conditions of use of the BlaauwVillage Site.


    By using a BlaauwVillage Site, you are consenting to the relevant BlaauwVillage staff & third parties collecting, using and disclosing your personal information in accordance with this Privacy Notice. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use the BlaauwVillage Site.


    BlaauwVillage will only collect, use or disclose your personal information where it is fair and lawful to do so. In most cases, we will ask for your consent explicitly but, in some cases, we may infer consent from your actions and behaviour. We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this Privacy Notice. You are not obliged to provide such consent but if you decide not to then your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Notice.


    Please note, however, that we may process your personal information without consent if we have a legitimate reason to do so, provided that such use will not have a prejudicial effect on your own rights, freedoms and interests. Any such use shall be in accordance with the BlaauwVillage Privacy Principles set out above.


    In this Privacy Notice, your "personal information" means information or pieces of information that could allow you to be identified. This typically includes information such as your name, address, screen name, profile picture, email address, and telephone number, but can also include other information such as IP address, shopping habits, information about your lifestyle or preferences such as your hobbies and interests.


    We may collect personal information about you from different sources, including:

     • Information you give us directly

     • Information collected automatically when you use the BlaauwVillage Site - see our Cookie Policy & Google Analytics Policy

     • Information we collect from our social media



    We may use your personal information to:


    • improve our products and your experience on the BlaauwVillage Site.
    • to contact you regarding products and services which may be of interest to you, provided you have given us consent to do so or you have previously requested a product or service from us and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws.
    • to provide you with products or services that you request from us.

    BlaauwVillage may share your personal information with booking companies and trusted third parties based outside the country in which you live so that they may process that data on our behalf.


    We may transfer your personal information to servers located outside the country in which you live or to affiliates or other trusted third parties (booking sites) based in other countries so that they may process personal information on our behalf. By using the BlaauwVillage Site or otherwise providing BlaauwVillage with personal information, you agree to us doing so in accordance with the terms of this Privacy Notice and applicable data protection laws and regulations.


    You should be aware that many countries do not afford the same legal protection to personal information as you might enjoy in your country of origin. While your personal information is in another country, it may be accessed by the courts, law enforcement and national security authorities in that country in accordance with its laws.


    Subject to such lawful access requests, we promise that anyone processing your personal information outside your country of origin is required to implement measures to protect it and is only entitled to process it in accordance with BlaauwVillage’s instructions.


    We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees and agents on a need-to-know only basis.


    We take privacy seriously. The following principles underpin our approach to respecting your privacy:

    •  We value the trust that you place in us by giving us your personal information. We will always use your personal information in a way that is fair and worthy of that trust.
    •  We will provide clear information about how we use your personal information. We shall always be transparent with you about what information we collect, what we do with it, with whom we share it and who you should contact if you have any concerns.
    •  We will take all reasonable steps to protect your information from misuse and keep it secure.
    •  We will comply with all applicable data protection laws and regulations and we will co-operate with data protection authorities. In the absence of data protection legislation, we will act in accordance with generally accepted principles governing data protection.

    If you have any questions, comments or concerns about how we handle your personal information, then you may contact us by

    clicking the Contact Us link on the BlaauwVillage Site that directed you to this Privacy Notice. Your request will be directed to the appropriate person/s.


    You have the right to tell us if you:

     • don't want to be contacted in the future by us

     • would like a copy of the personal information which we hold about you

     • would like us to correct, update, or delete your personal information in our records

     • wish to report any misuse of your personal information

     • to assist us in dealing with your request, please provide your full name and details.


    We may change this Privacy Notice from time to time by posting the updated version of the Privacy Policy on the BlaauwVillage Site. We encourage you to visit frequently to stay informed about how we use your personal information.


    In addition to this Privacy Notice, there may be specific campaigns or promotions which will be governed by additional privacy terms or policies. We encourage you to read these additional terms or policies before participating in any such social media, campaigns or promotions as you will be required to comply with them if you participate.


    Any additional privacy terms or policies will be made prominently available and published here.

Let's hear from you!


Address:  52 Sir David Baird Drive,


Cape Town 7441,

Republic of South Africa


Phone: +27 21 554 2371


Fax: (SA ONLY) 086 612 8832